Do you have questions about how to use Zoom effectively? Consider joining Penn State IT Learning and Development for Zoom Office Hours.
Why: Penn State IT Learning and Development will share Zoom updates, new training resources, and open the floor for your questions.
When: 12:00 to 2:00 p.m. on Wednesdays throughout the Spring 2021 semester (from January 20 through May 5)
Where: Please join via this Zoom link. No registration is required.
For more information about Zoom at Penn State, visit zoom.psu.edu.
This video is intended for Penn State staff who support IT Services. The primary topic is the Major Incident Process. Recent improvements to this process have resulted in more streamlined steps and clear lines of responsibility and communication. You will walk away with visual reference materials describing this process and your role in it.
This video course introduces you to key features and functions of ServiceNow. This series of interactive videos, designed for new users, teaches you to navigate the interface, quickly locate relevant information, and maximize productivity by customizing your workspace.
Objectives:
