IT Learning and Development
View Menu
Canvas Learning Center and Learning Path

Canvas Learning Center and Learning Path

Penn State's Canvas Learning Center serves as a gateway for faculty and support staff to get the most out of using Canvas for teaching and learning. The learning path is housed within a Canvas course and designed to be your one-stop-shop for learning how to use Canvas, whether you do so at your own pace or through live training!

Visit The Canvas Learning Center and Learning Path

Faculty
Staff
Learning Path
Teaching and Learning
Canvas
Major Incident Training for IT Staff

Major Incident Training for IT Staff

This video is intended for Penn State staff who support IT Services. The primary topic is the Major Incident Process. Recent improvements to this process have resulted in more streamlined steps and clear lines of responsibility and communication. You will walk away with visual reference materials describing this process and your role in it.

Staff
Video
Service Management
Other
ServiceNow
Other
ServiceNow: Getting Started with Navigating the ServiceNow Interface

ServiceNow: Getting Started with Navigating the ServiceNow Interface

This video course introduces you to key features and functions of ServiceNow. This series of interactive videos, designed for new users, teaches you to navigate the interface, quickly locate relevant information, and maximize productivity by customizing your workspace.

Objectives:

  • Access and navigate the interface
  • View and filter applications and modules
  • Create and access favorites
  • Manage group lists
  • Locate information with global text search
  • Create and customize homepages
  • Modify account and notification preferences
Staff
Video
Service Management
ServiceNow
Sites at Penn State: Building Blogs and/or ePortfolios

Sites at Penn State: Building Blogs and/or ePortfolios

This hands-on session focuses on the Sites at Penn State tool, a blogging and website platform powered by WordPress. Get started with the Sites at Penn State tool and learn to create a personal or course blog, department, event, or course website, or an ePortfolio. Discuss best practices for managing text, posts, pages, media, and themes while exercising best practices in site design.

Objectives:

  • Explore the Sites at Penn State interface
  • Create new site pages to include content such as contact information, information about the site owner, or a resume
  • Create and manage blog and ePortfolio content including text, files, links, images, and video
  • Change the site theme including the header image

 

Faculty
Staff
Students
Live Training: In-Person
Collaboration
Communication
Teaching and Learning
Sites

Unified Communications via Cisco Jabber Learning Path

Submitted by jsb28 on Mon, 03/11/2019 - 14:36
This Unified Communications via Cisco Jabber Learning Path supports Penn State Faulty and Staff. This Learning Path will help you learn how to use Cisco Jabber’s multi-modal communication features.
Faculty
Staff
Learning Path
Collaboration
Communication
Mobile Technology
Cisco Jabber