About Us

ITLD supports the university mission by providing technology tool training to the Penn State community. We bridge the gap between innovation and application, setting faculty, staff, and students up for technologic success.

Meet the Team

Kim Heckman

Kim Heckman

Manager

Jeff Badger

Jeff Badger

IT Trainer

Catherine Esposito

Catherine Esposito

Team Lead & Instructional Designer

Blake Ferchalk

Blake Ferchalk

Documentation & Process Specialist

Megan Furchner

Megan Furchner

Technical Communication Specialist

Jamie Harris

Jamie Harris

Instructional Designer

Jill Linton

Jill Linton

IT Trainer

Patrick Mitchell

Patrick Mitchell

Educational Planning Assistant

Joshua Novalis

Joshua Novalis

Instructional Designer

Hannah Wang

Hannah Wang

Instructional Designer

Penny Ward

Penny Ward

Instructional Designer

Wally Zapotoczny

Wally Zapotoczny

IT Trainer

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