A brief guide to getting started with Box at Penn State (online and printable).
A brief guide to using Box for Office Online integration, online document editing, and real-time collaboration.
This resource shows the different tools available for embedding at Penn State.
This video is intended for Penn State staff who support IT Services. The primary topic is the Major Incident Process. Recent improvements to this process have resulted in more streamlined steps and clear lines of responsibility and communication. You will walk away with visual reference materials describing this process and your role in it.
This video course introduces you to key features and functions of ServiceNow. This series of interactive videos, designed for new users, teaches you to navigate the interface, quickly locate relevant information, and maximize productivity by customizing your workspace.
Objectives:
This resource was created specifically for the Outreach Online Education marketing group. This one-page handout provides step-by-step timetracking instructions, timetracking tips, and a weekly compliance schedule for the unit.
Handout for iTwo: Advancing Your Skills
Handout for iTwo: Developing Dashboards
Handout for iTwo: Getting Started with Data Analysis