A brief guide to getting started with Box at Penn State (online and printable).
A brief guide to using Box for Office Online integration, online document editing, and real-time collaboration.
This resource shows the different tools available for embedding at Penn State.
This video is intended for Penn State staff who support IT Services. The primary topic is the Major Incident Process. Recent improvements to this process have resulted in more streamlined steps and clear lines of responsibility and communication. You will walk away with visual reference materials describing this process and your role in it.
This video course introduces you to key features and functions of ServiceNow. This series of interactive videos, designed for new users, teaches you to navigate the interface, quickly locate relevant information, and maximize productivity by customizing your workspace.
Objectives:
Want to explore more advanced options for analyzing and manipulating your data in iTwo? These hands-on training sessions build upon the topics presented in iTwo: Getting Started with Data Analysis. Over the course of 2 sessions, you’ll dive deeper into the options available in iTwo, developing more complex queries while building upon the skills you gained in the introductory training.
Self-Study Option
A self-study alternative to the online training is also available. This allows you to study the materials on your own and then take a 10 question online assessment to test-out of the training. Completing this assessment serves as the equivalent of completing the online session. This is an excellent option if you are looking to receive training and access to iTwo right away, or if you prefer to go over the materials on your own, at your own pace. Please refer to the assessment and corresponding instructions.
