The Gartner research library, available via a Penn State Libraries subscription, provides articles and information for technical professionals. Gartner, Inc. is the world's leading research and advisory company. The company helps business leaders across all major functions in every industry and enterprise size with the objective insights they need to make the right decisions.
Are you interested in developing your business, technology, or creative skills? Do you want to create curated lists of related video resources to share with others? LinkedIn Learning (formerly Lynda.com) is an online repository with 10,000+ high-quality video resources available to all current students, faculty, and staff at Penn State. This one-hour online session will help introduce you to the new LinkedIn Learning, including how to log in, find the right content, and share with others.
This video is intended for Penn State staff who support IT Services. The primary topic is the Major Incident Process. Recent improvements to this process have resulted in more streamlined steps and clear lines of responsibility and communication. You will walk away with visual reference materials describing this process and your role in it.