This video is intended for Penn State staff who support IT Services. The primary topic is the Major Incident Process. Recent improvements to this process have resulted in more streamlined steps and clear lines of responsibility and communication. You will walk away with visual reference materials describing this process and your role in it.
Are you new to using the calendar features of Outlook on the Web or need a refresher of the features and tools? Join us for this session and learn how to use Outlook’s most important calendar features. Learn to do it all: Schedule meetings, respond to meeting invitations, share your calendar, and get organized for greater efficiency!
This video course introduces you to key features and functions of ServiceNow. This series of interactive videos, designed for new users, teaches you to navigate the interface, quickly locate relevant information, and maximize productivity by customizing your workspace.
Objectives:
Top Hat is a student engagement system and comprehensive teaching platform that instructors can use to engage students in and outside of the classroom with interactive slides, graded questions, customized content, videos, discussions, and polls. When integrated with Canvas, instructors can also seamlessly synchronize rosters and grades. Top Hat utilizes no separate hardware but rather asks students to use their smartphones, tablets, laptops, or ordinary cell phones to participate in activities.