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Major Incident Training for IT Staff

Major Incident Training for IT Staff

This video is intended for Penn State staff who support IT Services. The primary topic is the Major Incident Process. Recent improvements to this process have resulted in more streamlined steps and clear lines of responsibility and communication. You will walk away with visual reference materials describing this process and your role in it.

Staff
Video
Service Management
Other
ServiceNow
Other
Office 365: Outlook - An Introduction to Outlook on the Web

Office 365: Outlook - An Introduction to Outlook on the Web

Are you new to using the calendar features of Outlook on the Web or need a refresher of the features and tools? Join us for this session and learn how to use Outlook’s most important calendar features. Learn to do it all: Schedule meetings, respond to meeting invitations, share your calendar, and get organized for greater efficiency!

Faculty
Staff
Live Training: Online
Collaboration
Communication
Other
Microsoft Outlook
Microsoft O365

Office 365: Outlook Learning Path

Submitted by lek136 on Mon, 10/30/2017 - 14:44
This Outlook Learning Path supports all Penn State faculty, staff, and students using Outlook. Although you probably know how to use email and calendars in other systems, this learning path is designed to teach you how to do it in Office 365. Follow this learning path in order of the modules or choose individual topics to review.
Faculty
Staff
Learning Path
Collaboration
Communication
Other
Microsoft Outlook
Microsoft O365

Office 365: Stream Learning Path

Submitted by bxb11 on Fri, 06/08/2018 - 10:45
Microsoft Stream is a web-only application that enables you to store and share your videos of lessons, meetings, presentations, training sessions, or other content. This Microsoft Stream Learning Path supports all Penn State faculty, staff, and students who use Microsoft Stream. Follow this Learning Path in order of the modules or choose individual topics to review.
Faculty
Staff
Students
Learning Path
Other
Microsoft Stream
Microsoft O365
Sites at Penn State Resources

Sites at Penn State Resources

The resources listed on this page can help you get started using Sites at Penn State.

Faculty
Staff
Students
Other online resources
Communication
Teaching and Learning
Other
Sites