This video course will introduce you to the key features and functions of ServiceNow. This series of interactive videos, designed for users new to the tool, will teach you how to navigate the interface, quickly locate information relevant to your work, and maximize your productivity by customizing your workspace. At the conclusion of this video course, you will be able to:

  • Access ServiceNow and navigate the interface
  • View and filter applications and modules
  • Create and access favorites
  • Filter, sort, customize, and group lists
  • Locate information with global text search
  • Create and customize homepages
  • Modify account and notification preferences

Training for: 
Staff
Type of Training: 
VideoVideo
Training Topic: 
Service Management
Service or Technology: 
ServiceNow