Tech Tutors

Tech Tutors offer personalized consultations and technology assistance designed to support all Penn State students, faculty, and staff to accomplish their teaching and learning goals. Tech Tutors can also help to prepare for live online classes, conferences, and other events.

Connect with us

Our Online chat gives you the ability to instantly connect with a live Tutor, wherever you are! We also offer in-person consultations located at the Pollock Testing Center on the University Park campus.

Online via Zoom

Get help from an Online Tutor, anywhere! Our Tutors are available via Zoom from Sunday through Friday, 8:00am to 8:00pm.

What you need

  • Your device must support audio and video (optional) calling.
  • Make sure Zoom is installed on your computer.
  • Open Zoom and then sign in using your Penn State Account.

If you receive a waiting room message, please be patient as the tutor is helping another client. You may send a Zoom chat with additional details and a tutor will be with you as soon as possible.

Hours at Pollock Testing Center (2nd Floor)

Fall and Spring Semesters Only

Day Time
Sunday Closed
Monday 12:00 p.m.–4:00 p.m.
Tuesday 12:00 p.m.–4:00 p.m.
Wednesday 12:00 p.m.–4:00 p.m.
Thursday 12:00 p.m.–4:00 p.m.
Friday 12:00 p.m.–4:00 p.m.
Saturday Closed

All business hours are for the Eastern time zone. World Campus students from different times zones are advised to email to receive support asynchronously via the ServiceNow ticketing system, and tickets will be responded to during regular business hour times.

Holiday and Closures

Holiday Date
New Year’s Day
Monday, January 1, 2024
Martin Luther King, Jr. Day Monday, January 15, 2024
Memorial Day
Monday, May 27, 2024
Wednesday, June 19, 2024
Independence Day Thursday, July 4, 2024
Labor Day
Monday, September 2, 2024

Thursday, November 28, 2024

Friday, November 29, 2024

Winter Break 2024 December 24, 2024–January 1, 2025

In the event of university closure or class cancellation, Tech Tutors will not be available in Pollock Testing Center or online via Zoom.


Tech Tutors provide support for a number of popular technology tools and services. Need help with a product that isn’t listed? Contact us by emailing to see if we can help! Note: We do not provide support for any coding languages.



Word, Excel, PowerPoint, OneDrive, Teams, etc.


Adobe Creative Cloud

Acrobat, Photoshop, InDesign, Illustrator, Premiere, etc.


Penn State Software

Sites at Penn State (WordPress), Zoom, Canvas, Kaltura, Top Hat, etc.


Zoom Hosting

Tech Tutors can help faculty and staff prepare their Zoom classes, conferences, meetings, webinars, and other events by:

  • proactively troubleshooting audio/video issues
  • preparing for the creation and management of breakout rooms
  • setting up polls
  • reviewing settings for webinars and other one-time events, etc.

About Us

The Tech Tutors is a group of talented students that are determined to help you find your technology solution. We are part of IT Learning and Development (ITLD) at Penn State, which provides technology tool training to all Penn State Campuses.

We're Hiring!

Are you passionate about teaching and technology? Tech Tutors accepts applications throughout the year. Both undergraduates and graduate students from all campuses are welcome to apply for the remote and in-person positions at University Park. Must log in with your Penn State Account to view the application page.


IT Learning and Development (ITLD)

Providing technology tool training to the Penn State community. We bridge the gap between innovation and application, setting faculty, staff, and students up for technological success. From instructor-led sessions to a robust library of on-demand videos and documentation, ITLD offers solutions for all your training needs.

IT Service Desk

A central hub where you can view a catalog of Penn State IT services, request services, report issues, and get help.

Penn State Learning

A multi-disciplinary academic assistance program that is staffed by peer tutors who are themselves undergraduates, by scholars in residence who are content experts in their respective fields, and by professional and administrative staff members. Supports individual and group tutoring, learning community development, and collaborative projects with academic departments to assess learning and improve academic assistance resources for undergraduates.

Need Help?

Contact us directly at

Need help now? Get 24-hour technology assistance by contacting the IT Service Desk.